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Consumer Money Matters


Consumer Money Matters were an unregulated marketing company who cold-called individuals in order to secure SIPPs into a number of investment ventures. A Self-Invested Personal Pension (SIPP) is a risky investment venture which places a large portion of your pension fund into an investment scheme. These schemes often promise big returns on your money. Far too often firms like Consumer Money Matters do not deliver the income they promised, and individuals are left without their initial investment with no hope of reimbursement.

SIPPs are a risky business and must only be considered by individuals who meet a certain criteria. It is recommended that only high net worth investors or Sophisticated Investors with plenty of experience and understanding of the investment market take the plunge into a SIPP. Unfortunately, there is no regulation on who or how pension funds can be used, and there is a hugely vulnerable percentage of individuals who don’t have the skills or finances to invest properly but are nonetheless lured into a seemingly rewarding investment plan. These are the people who suffer the most, and often end up missing a huge chunk from their pension pot with no way to claim back what they are owed.

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Consumer Money Matters is categorised as an unregulated introducer, something that is growing in popularity to pry on unwilling victims. The growing scandal of mis-sold pensions is generating huge momentum, and the spread of introducers is only hastening the process.

UK Parliament has recently debated the act of cold-calling in relation to pensions and SIPP funds. It is expected that by 2019 the act of pension cold-calling will be banned – a welcomed change. That doesn’t account for all the years of unlawful calling though, and the victims-to-be targeted between now and 2019 will face the same problem of no income and no reimbursement.

Our advice is to only invest if you have a high-net worth or have extensive experience of investment. Otherwise, we urge you to research any companies you may come into contact with and conduct thorough research before deciding to invest your important retirement fund.

If you have been affected by Consumer Money Matters, or similar, we urge you to request advice from one of our expert claim handlers. We are specialists in reclaiming mis-sold pension money, especially from introducer companies like Consumer Money Matters. If you have, or suspect you may have a claim, you can contact a member of our team for free, expert advice with no obligation.

It’s time to take back what’s rightfully yours.

How do people fall victim to investment scams?

Many companies target inexperienced individuals who are not fully aware of the risk involved with investing. The FCA recommends investors should be one of the following:

Sophisticated Investor
An individual with plenty of experience of investing.

High-Net Worth Investor
An individual with £250,000 worth of assets or an income over £100,000.

Losing your money is stressful, but winning it back doesn’t have to be.

If you’re ready, let’s get to work on reclaiming what’s yours. Receive more information about claiming, or request a callback from a member of our team today.

Our Simple 5 Step Claims Process

Tell us everything we need to know regarding your potential claim and we'll fight your corner to get you back the money you're owed.

When you work with us in getting your claim taken care of, here’s breakdown of what you can expect the process to look like:

  1. 1


    You fill out your contact details on our website.

  2. 2


    We’ll give you a call back at your chosen time to have a chat and determine if you’re able to make a claim.

  3. 3


    If you’re able to claim, we take over all of the complicated paperwork for you.

  4. 4


    We then get in touch with those who mis-sold or misinformed you and deal with them until we get back what’s owed to you.

  5. 5


    If we succeed, your money is then paid to you through either the IFA, FOS, FSCS, or SIPP provider. That’s it, now you’ve got back what’s rightfully yours and you don’t have to deal with these companies again.

At My Claim Helper, our customers are at the heart of everything we do and why we do it. The fact that we go above and beyond to ensure our customers get exactly what they’re owed is probably a big factor in why we’ve never lost a claim to date.

My Claims Helper is a trading style of Total Redress Services Ltd, regulated by The Claims Management Regulator in respect of regulated claims management activities, licence no. CRM43226. Details available and recorded at A company registered in England & Wales. Company No. 1072924 Registered office: Norman House, Robson Way, Blackpool, FY3 7PP. Registered with the Information commissioners Office, ICO no: ZA269740